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ถามผู้รู้ครับลง driver ไม่ผ่าน..win7 64b
ฟ้อง err ครับ...รหัส DifXinstallationerror code -536870141
ปริ้นต์เตอร์ บราเธอร์ t500w ลงหลายรอบแล้วไม่ผ่านครับ
ทั้งลงจากแผ่นและโหลดจากเว็บ brother...ขึ้นโค้ดเดิมครับ
ลองถาม อ.กู มีแบบนี้ครับโค้ดเดียวกัน
แต่แปลไม่ออก รู้สึกว่าเขาแก้ได้.. แต่เคครื่องเขาเป็น HP
Deskjet 3522 installation error code -536870141 SOLVED
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?05-13-2013 08:47 PM
This was so much fun I had to write a letter explaining how to solve it.
During install of HP Deskjet 3522 (3520 Series), under WIndows 7, Home Premium, 64bit edition, etc.
May also apply to other software device driver installations, etc...
the install would hang and then fail to install the drivers and software.
Clicking the details button would display an error message
Call to DriverPackageinstall returned error -536870141 for package C:\program files\HP\Hp deskjet 3520 series\driverstore\ngscandriver\hpwia_DJ3520.INF
To resovle this problem,
I opened the setupapi log files, typically located in
c:\Windows\INF\
The easiest way to find the file you want to open is to sort this list by date modified, and lok for the latest file.
the files I found were named:
setupapi.app.log - the application (software) log
setupapi.dev.log - the device (hardware) log
I recommend starting with the device log, since install errors are usually caused by device drivers being wrong...
You can double click the file to open it in notepad
That file will typically be very large, and you'll need to page down to the end of the file to see the latest log entries.
A better solution would be to rename the 2 existing files, adding .bak to the end of the filename.
Then start the installation over again.
This time when it fails, the log file will have log entries related only to the latest install attempt, so it wil be easier to read through the file.
Once the file is open in notepad, search the file (Ctrl+F) for the word 'error'.
You can also look for lines starting with !!! (3 exclamation characters)
In my instance, I found the line
!!! sto: Driver package references a missing external file 'C:\Windows\system32\drivers\usbscan.sys'
I was able to search C drive for that file, and paste it into C:\Windows\system32\drivers
repeat install again, this time it is looking for serscan.sys
repeat search & paste, repeat install, this time it finished the install without errors.
You may need to repeat the cycle until it resolves all errors, but at least you know where to look to find a more detailed explanation of what is going wrong...
ขอบคุณท่านเทพทุกท่านครับที่ช่วยตอบ
ปริ้นต์เตอร์ บราเธอร์ t500w ลงหลายรอบแล้วไม่ผ่านครับ
ทั้งลงจากแผ่นและโหลดจากเว็บ brother...ขึ้นโค้ดเดิมครับ
ลองถาม อ.กู มีแบบนี้ครับโค้ดเดียวกัน
แต่แปลไม่ออก รู้สึกว่าเขาแก้ได้.. แต่เคครื่องเขาเป็น HP
Deskjet 3522 installation error code -536870141 SOLVED
Options
?05-13-2013 08:47 PM
This was so much fun I had to write a letter explaining how to solve it.
During install of HP Deskjet 3522 (3520 Series), under WIndows 7, Home Premium, 64bit edition, etc.
May also apply to other software device driver installations, etc...
the install would hang and then fail to install the drivers and software.
Clicking the details button would display an error message
Call to DriverPackageinstall returned error -536870141 for package C:\program files\HP\Hp deskjet 3520 series\driverstore\ngscandriver\hpwia_DJ3520.INF
To resovle this problem,
I opened the setupapi log files, typically located in
c:\Windows\INF\
The easiest way to find the file you want to open is to sort this list by date modified, and lok for the latest file.
the files I found were named:
setupapi.app.log - the application (software) log
setupapi.dev.log - the device (hardware) log
I recommend starting with the device log, since install errors are usually caused by device drivers being wrong...
You can double click the file to open it in notepad
That file will typically be very large, and you'll need to page down to the end of the file to see the latest log entries.
A better solution would be to rename the 2 existing files, adding .bak to the end of the filename.
Then start the installation over again.
This time when it fails, the log file will have log entries related only to the latest install attempt, so it wil be easier to read through the file.
Once the file is open in notepad, search the file (Ctrl+F) for the word 'error'.
You can also look for lines starting with !!! (3 exclamation characters)
In my instance, I found the line
!!! sto: Driver package references a missing external file 'C:\Windows\system32\drivers\usbscan.sys'
I was able to search C drive for that file, and paste it into C:\Windows\system32\drivers
repeat install again, this time it is looking for serscan.sys
repeat search & paste, repeat install, this time it finished the install without errors.
You may need to repeat the cycle until it resolves all errors, but at least you know where to look to find a more detailed explanation of what is going wrong...
ขอบคุณท่านเทพทุกท่านครับที่ช่วยตอบ
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