Here are two different ways to solve this and the steps to solve this issue:
First - The Short Method (Workaround)
- I have not tried this solution because I found it after fixing the problem, I prefer to use the second method because I wanted to solve the problem and not work around it.
1. Right click on the 3DMark06 icon and type " -nosysteminfo " to the end of the path in the shortcut properties.
- It should look like this: "C:\Program Files\Futuremark\3DMark06\3DMark06.exe" -nosysteminfo
- Please Note - Solving the problem this way will disable you ability to upload your results to ORB(Online Result
Browser). ORB is a benchmark based hardware-focused online service that allows you to make performance
comparisons between your PC and other PCs from around the world.
Second - The Long Method (Solution)
- First to confirm this will indeed solve your problem. Open the Run Box (Start / Run) and type " Msinfo32 " and hit enter.
- The System Info tool should open with an error displayed " Can't Collect Information - Cannot access the Windows
Management Instrumentation software. Windows Management files may be moved or missing.
Here's your solution:
1. Open a Cmd Prompt (Start / Run / Type "Cmd" hit enter)
2. In the Cmd Prompt type " CMD /K SC QC WINMGMT " hit enter.
- You should get a list near the bottom of " DEPENDENCIES: " for the WMI Service "Windows Management
Instrumentation"
- Make a note of all the dependant servies and close the Cmd Prompt.
- Microsoft lists these three services below as being required for WMI Service to run, but checking as above is just to be 100% sure.
- - - Event Log
- - - Help and Support
- - - Windows Management Instrumentation
3. Go back to Run (Start / Run) and type in " Services.msc " this will bring up a list of all the services on your computer.
4. First find " Windows Management Instrumentation " and make sure it is running. Should say " Started " and if not,
right click it and hit " Properties " change the startup Type to " Automatic " and click " Start " just below.
5. Now use the list of dependant servies from Step 2 and find each in the Services list.
- If any of the services on your list from Step 2 are listed as Disabled/Manual/ or just does NOT say " Started " next
to the name right click on the service and hit " Properties "
- In the properties change the " Startup Type " to " Automatic " then click " Start " just below and do the same for all
the sevices on your list from Step 2.
6. If you want to test the solution go to (Start / Run) and type " Msinfo32 " and hit enter. The System Information
program should pop-up and show you the details of your computer.
7. Start-up 3DMark06 and everything should be Ok form there.
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