First, I was updating my windows live messenger but it's so long to wait. Because I wanted to watch EURO 2012 from www.gmmeuro.com, I restarted my computer notebook immediately (had not closed any application).
Second, when my computer notebook was starting, it showed the blue screen (I can't read it as it was very short time).
Third, My computer notebook restarted itself, and showed the message (I can't remember all of this) " Your computer has failed to start. If you have not shut down it, select start normally. Otherwise, insert your installation disc, restart your computer, choose your language and select repair your computer" There were 5 options to choose (I can't remember all of this)
1.safe mode
2.safe mode with networking
3.safe mode with...
4.last configuration...
5.start normally
Fourth, I selected 5th option, and then it showed blue screen.
Fifth, I selected 4th option, and then it showed blue screen.
Sixth, I selected 3rd option, and then it showed blue screen.
Seventh, I selected 2nd option, and then it showed blue screen.
Eighth, I selected 1st option, and then it showed blue screen.
Ninth, I inserted my drive disc and no thing was different.
Tenth, I inserted my recovery disc, chose recover my first partition. When it was processing, it showed blue screen and the message "ERROR"
Eleventh, I tried to do it(Tenth) again, and no thing was different.
My first question is "What part of my computer notebook is out of function?"
My second question is "How can I recover it? or Which way can I make it in normal function?"
My third question is "If I can't do it by myself, who can help me (ASUS service center, private computer shop, and etc.)? And how much?"
Ps. My computer notebook is ASUS N 51 series. Its operating system is genuine WINDOWS VISTA HOME PREMIUM that came along with my computer notebook when I bought it. I bought it 3 years ago, therefore it is not in warranty.
Pps. I am thai people, but can't type in thai language, so you can answer me in thai language.
Ppps. My computer notebook can't start WINDOWS OS but it can start in ASUS EXPRESS GATE. I use SPLASHTOP BROWSER to type this topic and this is reason "Why I can't type in thai language". If you know how to change my language, please tell me.
Please help me! Please help me! Please help me! (chuay pom duay na krub)
Second, when my computer notebook was starting, it showed the blue screen (I can't read it as it was very short time).
Third, My computer notebook restarted itself, and showed the message (I can't remember all of this) " Your computer has failed to start. If you have not shut down it, select start normally. Otherwise, insert your installation disc, restart your computer, choose your language and select repair your computer" There were 5 options to choose (I can't remember all of this)
1.safe mode
2.safe mode with networking
3.safe mode with...
4.last configuration...
5.start normally
Fourth, I selected 5th option, and then it showed blue screen.
Fifth, I selected 4th option, and then it showed blue screen.
Sixth, I selected 3rd option, and then it showed blue screen.
Seventh, I selected 2nd option, and then it showed blue screen.
Eighth, I selected 1st option, and then it showed blue screen.
Ninth, I inserted my drive disc and no thing was different.
Tenth, I inserted my recovery disc, chose recover my first partition. When it was processing, it showed blue screen and the message "ERROR"
Eleventh, I tried to do it(Tenth) again, and no thing was different.
My first question is "What part of my computer notebook is out of function?"
My second question is "How can I recover it? or Which way can I make it in normal function?"
My third question is "If I can't do it by myself, who can help me (ASUS service center, private computer shop, and etc.)? And how much?"
Ps. My computer notebook is ASUS N 51 series. Its operating system is genuine WINDOWS VISTA HOME PREMIUM that came along with my computer notebook when I bought it. I bought it 3 years ago, therefore it is not in warranty.
Pps. I am thai people, but can't type in thai language, so you can answer me in thai language.
Ppps. My computer notebook can't start WINDOWS OS but it can start in ASUS EXPRESS GATE. I use SPLASHTOP BROWSER to type this topic and this is reason "Why I can't type in thai language". If you know how to change my language, please tell me.
Please help me! Please help me! Please help me! (chuay pom duay na krub)
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