Thank you for contacting us regarding the action that has been taken on your account.
We have now completed our investigation into your complaint. After reviewing your case, we can see that your concerns are valid and justified. We will take great care to ensure that this does not occur again in the future.
We are happy to confirm that your FIFA 14 Account is active once more.
Thank you for your diligence in bringing this matter to our attention. As a valued customer, your feedback is very important to us.
Yours sincerely,
Ian
EA Customer Service
EA.com Customer Relations
Petition history: On 10-01-2013 you asked FIFA13 support: WWCE TOS: Please escalate to TOS_Level 2 - English US queue for further action.
Terms of Service Correspondence will follow shortly (Ian)
Thank you for contacting us regarding the action that has been taken on your account.
We have now completed our investigation into your complaint. After reviewing your case, we can see that your concerns are valid and justified. We will take great care to ensure that this does not occur again in the future.
We are happy to confirm that your FIFA 14 Account is active once more.
Thank you for your diligence in bringing this matter to our attention. As a valued customer, your feedback is very important to us.
Yours sincerely,
Ian
EA Customer Service
EA.com Customer Relations
Petition history: On 10-01-2013 you asked FIFA13 support: WWCE TOS: Please escalate to TOS_Level 2 - English US queue for further action.
Terms of Service Correspondence will follow shortly (Ian)
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